Please note: Leeds Building Society only accepts mortgage applications from intermediaries where they are providing an advised sales service, with the exception of Buy to Let applications. It is the responsibility of the intermediary to ensure that all Financial Conduct Authority rules on advised mortgage sales are complied with.
Mortgage Processing - Current Service Standards
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Decision in Principle Response Time
4 hours Slight Delay -
Minimum Documentation Correspondence
To enable case to progress to underwriting
1 working day Good service -
Reviewing Applications Sent To Our Underwriting Queue
3 working days Good service -
Pre & Post Offer Correspondence
3 working day Good service -
Offer Turnaround
From the date minimum submission documents received
15 working days Good service -
Telephone Service Level
Service level is based on the previous working day
15 seconds Good Service